July 18, 2024
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As we head into this upcoming earnings season, I wanted to let you know what we have been working on at Aiera, including some key improvements for the busy days ahead:
As we continue to leverage advances in LLMs to help our users work more quickly and efficiently (including event summarization, topic extraction, sentiment analysis, and report generation), we have diligently monitored and maintained performance benchmarks across the state-of-the-art models available today.
An article recently published by senior ML engineer Jacqueline Garrahan provided detailed insights into how we generate these benchmarks, and use them for validating performance across a range of tasks, ensuring only the most accurate and value-added uses.
In the weeks ahead, we are tracking over 2,900 validated earnings events, with the peak days set to be between July 25th and August 8th. As always, our team will continue to monitor events for changes right up until each event begins!
We understand just how critical earnings is for our customers, and we see every season as an opportunity to renew our commitment to quality and reliability, and as an opportunity to make our customers fall in love with Aiera all over again.
We have been working diligently on the intermittent mobile audio issues that were detected during the last earnings season, and have deployed a solution!
Without going too deep into the technical weeds, we uncovered a flaw in our mobile streaming implementation that was impacting Apple/iOS devices and was largely tied to load conditions. We maintain two separate modes of audio streaming, one of which is used only for mobile (HLS), which was the cause of the discrepancy between the dashboard and mobile experience. We have been stress-testing our fix for the last several weeks to ensure that our mobile audio is ready for the busy earnings season, and we are happy to say that those tests have gone extremely well!
We encourage you to resume using our mobile app for live streaming events, and welcome any feedback that you may have!
Once again, we invite you to try the Aiera platform for yourself during this earnings season. Click here to request a demo and get your free trial started.
We are excited for the weeks ahead, and are ready to help you through this stressful time, together.
Co-Founder and CTO
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